Process Improvement Framework Webinar: Preparing Your Business for the 2026 FIFA World Cup

As the 2026 FIFA World Cup approaches, many local businesses will experience changes in customer volume, service expectations, and operational pressure. This interactive workshop introduces a practical process-improvement framework designed to help business owners prepare for surges or other shifts in demand with greater clarity and confidence.

Participants will walk away with a usable framework and concrete considerations they can apply to staffing, workflows, and service delivery as World Cup–related activity ramps up.

What You’ll Gain

• A practical process improvement framework you can adapt to your business

• Tools and prompts to evaluate current operations under increased demand

• Tips for identifying bottlenecks, risks, and opportunities before pressure hits

• Time to apply the framework through discussion, scenarios, or guided practice

Agenda (60 minutes)

• Welcome

• Introduction to the topic

• Overview education & introduction to tools

• Tool practice, discussion, or scenario work

• Q&A

• Closing remarks

Facilitator

Jenn Christison, Founder, Seven Ways Consulting

Jenn has spent more than 17 years leading continuous improvement and organizational transformation efforts across multiple industries and sectors. Her work focuses on helping leaders design systems where the right thing to do becomes the easy thing to do. While her professional path includes teaching and social work, she still occasionally appears as a stand-up comic—if you know where to look.

Registration is free. Space is limited, so sign up early to secure your spot.

You Will Receive the Zoom Link with Your Event Reminder the Day Before the Event.